Policies and Procedures
HSE Library Policies and Procedures
Below are some of the current policies and procedures for resources on the HSE Library website
National Health Library and Knowledge Service Access Policy
Dementia Services Library – St James’s Hospital, Dublin
Dementia Services Information and Development Centre
The Dementia Services Information and Development Centre’s education facility is located on the sixth floor of Mercer’s Institute for Successful Ageing, St James’s Hospital, Dublin.
It hosts the only dementia specific library in Ireland. The layout has been carefully designed to encourage interactive learning and provide opportunities for small group tutorials and discussions.
The Education Centre provides resources and materials aimed at improving understanding of all aspects of dementia. It meets the learning needs of clinicians, practitioners and researchers. The Centre houses a wide range of books and reports addressing practice, policy, research and clinical issues in dementia.
The centre also features audiovisual facilities, examples of assistive technologies and a selection of local and international journals, some of which can be accessed electronically.
Visiting the dementia services information and development centre
Health service professionals and anyone with an interest in dementia can visit and use the facilities free of charge.
Access to the library is reference only and books and journals cannot be taken out on loan. If you would like to visit the Centre please contact us at dsidc@stjames.ie or call 01 4162035 to arrange an appointment.
The facility is open from 9.00am to 4.00pm Monday to Friday.
VOLUME 1, ISSUE 3 AUTUMN 2017
VOLUME 1, ISSUE 2 SUMMER 2017
VOLUME 1, ISSUE 1 SPRING 2017
Health-Library-News-Spring-2017
Knowledge Broker Service
Overview
Before taking steps to Ask an Answerable Question, it may be necessary for groups to clarify objectives with the assistance of a facilitation service.
This is a facilitation service aimed to help groups:
- Define their direction
- Create a vision statement
- Identify barriers to change
- Establish action plans for a particular service or project using a variety of innovative techniques, which access creative and alternatives solutions resulting in break–through change and a recommended direction for moving forward
Who is it for?
Project lead / decision makers and senior management in the HSE
How to Apply
Complete our Application form and return to the following address:
Facilitation Service Health Intelligence
Red Brick House
Stewarts Hospital Campus Palmerstown
Dublin 20
Evaluation
A brief Survey Monkey questionnaire is distributed to all participants following the session. This helps us find out what worked well, what could work better and any other insights into the day. It helps with planning for future events.
Looking for more information?
Contact Health Intelligence evidence@healthintelligence.ie
University Hospital Limerick
Knowledge Cafe
Overview
A knowledge café or world café is an innovative way of bringing individual ideas together in a collective, open way. It is suitable for groups of between 20 to 40 people. It may be suitable for larger groups, with additional supports required.
What you will need to run a successful knowledge cafe:
VENUE: It is important that the venue has sufficient space for tables and chairs, laid out in a flat open plan room. A large room is required. Each table should have a minimum of 4 chairs and a maximum of 8. Depending on the size of the group, the room needs to hold up to 5 tables.
FACILITATOR:
For a group of 20 or less, one facilitator is sufficient. The facilitator sets the questions for the cafe for each table in advance of the event. The role of the facilitator during the event is to give clear instructions to all attendees on the logistics of the cafe; outline the objective of the cafe and encourage all attendees to participate. When the cafe begins, the facilitator should move between the tables and make sure that the conversations are active, engaged and ask participants if everything is clear or if they have any questions.
At the end of the cafe, the facilitator asks each table host/hostess to feed back to all attendees what conversations were had and to summarize the findings. Usually this is done on flipcharts, using post-its to capture the main ideas.
TIME KEEPER:
For groups of 20 or more a second person (other than the facilitator) will be needed to ensure the cafe runs smoothly and to time. It is important that each table is given sufficient time to discuss the items on the menu and that the conversation moves along without spending too long or too little time on each menu item. Generally 15 minutes per menu item is sufficient. After 15 minutes one half of the participants at each table are directed by the time keeper and/or facilitator to move clockwise to the next table, the other half are directed to move anticlockwise to a table in the opposite direction. This is important because it ensures that different people are meeting at each table and varying conversations are taking place. It also means that everyone meets each other who are attending the cafe. make a note of the
PREPARATION:
The purpose of the knowledge cafe is to gather people together to share existing knowledge through conversation. A successful knowledge cafe is when new knowledge is generated through the collective sharing of ideas. Before the event, a number of questions or statements should be generated which will in turn make up menu items for each of the tables. One way to do this is to have the same starter at 4 tables and a second starter at the remaining 4 tables and likewise with the main course. Alternatively different menu items could be set for every table. The decision lies with the convenor of the event and perhaps the subject matter. Once the menu items are set, the next preparatory piece is to invite people to be table hosts or hostesses during the cafe.
TABLE HOSTS/HOSTESSES
You will need 1 host/hostess per table. If time allows, set up a preparatory pre-cafe meeting either in person or by teleconference to prepare hosts for the event. The role of the table host is to make people arriving at their table welcome and to encourage participation from everyone. The table host is the
only person who stays at their table and is assigned to one table. Their role is to summarize the conversation for newcomers arriving at the table. The table host also gathers thoughts from people at the table on post-its or on the paper tablecloths. At the end of the conversations, the table hosts feedback the synopsis of the conversations that took place at their respective tables during the townhall feedback. A good overview of the role of the table host/hostess is available here.
ATTENDEES:
Like any event, it is important to invite people and give them sufficient notice, an invitation and an agenda for the day. A free tool which may be used is eventbrite.ie.
WELCOME
Part of creating a hospitable atmosphere is being made to feel welcome. Either the facilitator or the timekeeper (or both) should meet and greet each person as they arrive at the venue. The approach should be similar to the way that people are welcomed when arriving at a restaurant or eatery. It is optional to invite guests to sign in upon arrival. A short introduction should be made which gives an overview of the knowledge café and how it works. An ice-breaker exercise is also a good way to get people to know each other and feel engaged. For example you could ask everyone to find the person that they know least in the room and share with them what each of you would like to gain from the day.
CREATE A HOSPITABLE SPACE
It is important that the room you are using has the feel of a cafe. It needs to be welcoming and casual. One idea is to get paper tablecloths in plain colours – white, pink, blue – whatever is available. Markers should be put in colourful cups on each table. People should be encouraged to doodle, draw and capture thoughts on the paper tablecloths during the event. The worldcafe website has a variety of table etiquette cards which may be printed out and laminated and left on each table. Fresh flowers on each table is a nice touch too.
Townhall feedback/Knowledge Harvest
When each of the tables have discussed all menu items and the cafe has come to an end, the facilitator calls upon each table host/hostess to stand at the front or back of the room and give feedback on the conversations that took place at the table. This allows for harvesting of knowledge into themes or common occurrences of viewpoints.
Evaluation
It is worth handing out a simple, one page evaluation form for each attendee. You can use this to see what worked well, what could work better and any other insights into the day. It will help with planning for future events.
Download Knowledge Cafe as a PDF here.
Sligo University Hospital
Our Lady of Lourdes Hospital, Drogheda
Cavan General Hospital
Our Lady’s Hospital, Navan
Address: Library, Our Lady’s Hospital, Navan, Co. Meath
Staff: Linda Halton (Executive Librarian)
Tel: 046 9078700 / 087 1136255
Email: linda.halton@hse.ie
The new library is located off the link corridor on the ground floor of the hospital (opposite the entrance to the Medical Emergency Department). Library services and resources are for the use of all HSE staff (both hospital and community-based) and for students on clinical placement. The librarian provides support for research, continuing professional development, education and supporting patient care by providing best practice evidence.
Opening hours
The library is open from 7am to 10pm every day (including weekends) for patrons who wish to use the study space or computers. The library is staffed Monday to Thursday from 9am to 4pm (excluding lunchtime). Please note, that due to the need to maintain social distancing, there are 4 computers and 2 study spaces currently available in the library.
Library services and resources
- Electronic databases, e-journals, e-learning packages, and e-book platforms. Access using your OpenAthens account.
- Register here for an OpenAthens account.
- Clinical Query service: contact linda.halton@hse.ie if you need assistance with a clinical query or literature search.
- Computers (4 available at present) and Wi-Fi access.
- Printing, scanning & photocopying facilities.
- Study area (currently restricted to 2 places)
- Click HERE for help and guidance with the electronic resources.
- You can stay in touch and get library support through our two Virtual Desk Services.
Medical Library, University Hospital Waterford
Wexford General Hospital
Tipperary University Hospital
St. Luke’s General Hospital, Kilkenny
Portiuncula University Hospital, Galway
Roscommon University Hospital
Mayo University Hospital
Galway University Hospitals
Midland Regional Hospital, Tullamore, Offaly
Midland Regional Hospital, Mullingar
Midland Regional Hospital, Portlaoise, Co. Laois
Connolly Hospital, Blanchardstown Dublin
Naas General Hospital
St. Columcille’s Hospital, Loughlinstown, Co. Dublin
Dr. Steevens’ Hospital Library, Dublin
St. Luke’s Radiation Oncology Network (SLRON) Dublin
Cherry Orchard Hospital, Dublin 10
This Library is closed due to the Covid-19 pandemic until further notice.
Please visit the Virtual Desk for any enquiries
Satellite Library Service
Cherry Orchard library is a satellite library of Dr Steevens Library and is staffed every second Wednesday.
Cherry Orchard collection reflects the Older Persons, Addiction, Child & Adolescent mental health, Public Health Nursing services based on the site.
Address: Cherry Orchard Hospital Library, Ballyfermot Road, Dublin 10.
Telephone: 076 695 5000 (Ask for the Library)
HSE Library helpdesk or email libanswers@hse-ie.libanswers.com
Guides To Library Resources
Adult Mental Health Services (AMHS) Library, Cork
Bantry General Hospital, Cork
Please note: The Library in Bantry is not currently staffed.
Please visit the Virtual Desk for any enquiries
Address: Library, Bantry General Hospital, Bantry, Co. Cork.
Telephone: (027) 52940. HLI National helpline: 0818 100900
Guides To Library Resources
University Hospital Kerry
Mallow General Hospital, Cork
This Library is closed due to the Covid-19 pandemic until further notice.
Please visit the Virtual Desk for any enquiries
Address: Library, Mallow General Hospital, Mallow, Co. Cork.
Telephone:(022) 30377.
Email: cuh.library@hse.ie